deBebians was founded by two GIA graduate gemologists who had their focus on giving their customers not only the best prices for high-quality jewelry, but also on giving them the knowledge to place an order with confidence. Our Frequently Asked Questions page, or FAQ, is one of the most helpful resources that we conveniently offer on deBebians.com.
In our FAQ, we outline the all facets of our business, including the customization and manufacturing process, financing and layaway, warranty and exchanges information, and much, much more. Our FAQ is a fantastic resource to explore before placing your order. We also have a detailed and helpful Jewelry Education section, which you may find to be useful. It is an in-depth guide to diamond information, gemstone information, and beyond.
As always, if you have any additional questions, please do not hesitate to contact us at your convenience. Our GIA graduate gemologists and jewelry experts are available to assist you with any questions or concerns that you may have. We offer a live chat service on our website and have non-commissioned jewelry experts available just a phone call away during our normal business hours (Monday-Friday 9:00am-5:00pm PST. We are closed most holidays). Our toll-free phone number for US customers is 1-877-472-2700 or our direct office line is 213-627-1300.
As with any business, we are continually striving to improve your shopping experience. If you have any helpful tips or suggestions for how we may improve our Frequently Asked Questions page further, please leave a comment on our blog or send us an email at general@deBebians.com. It is our top priority to make the shopping experience as easy and as pleasant as possible for each and every customer.
